Contact Us

Need to get in touch with us?
We're always happy to hear from you with comments or questions.


Phone

General questions:
1-877-698-4825

Aetna Dental Access® Network:
1-877-698-4825

Vision discounts:
1-800-793-8616

Fitness discounts:
1-800-298-7800

Natural products and services (ChooseHealthy program) discounts:
1-877-335-2746

Aetna Rx Home Delivery® program:
1-800-227-5720

Aetna Specialty Pharmacy® services:
1-866-353-1892

Mail

Aetna® Vital Savings
7400 Gaylord Parkway
Frisco, TX 75034


Fax

1-866-688-4825


Already have a Aetna® Vital Savings card?

Then tell us your card number when you contact us. This helps us look up your account information more quickly


Need to update information for your Aetna® Vital Savings account?

Use our form.



Legal Notices

The Aetna® Vital Savings program is not available in Montana and Vermont (Dental) and Tennessee (Rx). Aetna® Vital Savings is NOT health insurance.




1Actual costs and savings vary by provider and geographic area.
2According to the Aetna Enterprise Database as of Sept. 2018.
3In addition to the regular discount for standard orthodontic treatment, the patient is responsible for an upgrade charge if they choose Invisalign over the conventional orthodontic appliance. This is the difference between the dentist's usual fee for conventional orthodontic treatment and the fee for Invisalign. Members should check with their dentist first on pricing before obtaining services in case service is not subject to a discount.

The Aetna® Vital Savings (the “Program”) is not insurance. The Program does not meet the Minimum Creditable Coverage requirements in Massachusetts. It provides access to discounted rates offered by participating providers who are independent contractors and not employees or agents of Aetna. The Program does not make any payments to providers. You are responsible for paying the provider but will receive a discount from those providers in our discount program network. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Aetna Vital Savings is not available in Vermont or Montana. Aetna Life Insurance Company, located at 151 Farmington Avenue, Hartford, CT 06156, 1-877-698-4825 (TTY: 711), is the Discount Plan Organization. aetnavitalsavings.com.

Oklahoma form numbers for discount programs: GR-96402-04 6-13

Fitness, weight loss, hearing, natural products and services, and other healthy living discounts are offered by vendors who are solely responsible for the products and services they provide. Aetna may get a fee when you buy products or services from these vendors.


© Aetna Inc.